Human Resources & Administration Manager at MUA Insurance Rwanda Ltd | Kigali : Deadline: 31-05-2023

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Job title

 Human Resources & Administration Manager

Reports to

Managing Director

Job purpose

The HR Manager will be responsible for: 1) Developing MUA Insurance (Rwanda) Limited’s HR strategy including processes, policies and procedures and ensure consistent implementation of these standards across the various functions; 2) Overseeing the HR activities relating to Staffing & Recruitment, Compensation & Benefits, Culture Transformation, Learning & Development. etc 3) Driving the digital transition of the HR operations to system-based processes ie performance management, payroll processing and Employee Self Service


Duties and responsibilities 

  1. Develop and implement Company-wide HR Programs to ensure best practices within the organisation.
  2. Ensure standardisation in the implementation of HR Policies and Processes across all business locations.
  3. Assist in defining the structural and cultural changes required by the organisation from time-to-time.
  4. Prepare and manage the HR department’s annual plan and budget aligned to the Company’s annual operating plan and long-term strategic direction.
  5. Collaborate with Line Managers to define headcount required, set skills and attitudes for each position including managing the Interviews in line with Group Standards.
  6. Manage Talent and monitor implementation of the company’s strategic plan.
  7. Manage human resources processes and operations such as talent acquisition/recruitment and orientation.
  8. Provide advisory on Compensation and Benefits to ensure the company remains competitive.
  9. Collaborate with Line Managers to design training needs aimed at employees’ consistent improvement and ensure that training budget is adequately optimized.
  10. Maintain professional interaction with local employees and Internal Assignees including creating and maintaining a pleasant work-place experience to encourage harmonious industrial relations.
  11. Ensure compliance with all legal and regulatory requirements relating to employment, studying existing and new legislation; enforcing adherence to the applicable laws and regulations and advising management on the same
  12. Responsible for setting the work pace, and evaluating/ appraising individual performance and overall office management.
  13. Undertake relevant Learning and Development activities and to respond positively to new and alternative systems.
  14. Prepare and develop training material such as handouts for in-house courses as appropriate.
  15. Regularly assess training effectiveness with managers/officers-in-charge/staffs through feedback and evaluation.
  16. Workout and monitor employee development plans with HOD’s and employees.
  17. Advise management on viability of request for training programs submitted by HOD’s and staff and ensure all payments and staff refunds with regard to professional courses are made in a timely and accurate manner.


       Qualifications, Skills/Experience & Personal Attributes

  1. Bachelor’s degree in HR or any business course from a reputable university.
  2. A master’s degree will be an added advantage
  3. At least 5 years’ experience in HR Management, 2 of which must be at a management level.

       Skills & Personal Attributes

  1. Strategic leadership and analytical thinking skills.
  2. Strong leadership, supervision, and training skills.
  3. Excellent communication and interpersonal skills.
  4. Strong people management skills.

Working conditions

The Job’s responsibilities sometimes may require travelling, working evenings and weekends, sometimes with little advance notice.

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 31th May 2023 via the apply button below.

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