King Faisal Hospital, Rwanda, “A center of excellence in health service provision, clinical education and research”.
This is an exciting time for King Faisal Hospital, Rwanda as we embrace a new strategic direction.
The hospital has continued to grow due to its positive reputation for authentic compassionate health care and highly skilled medical practitioners, especially in specialized surgical and medical services.
King Faisal Hospital Kigali is looking for suitable candidate to fill the following positions.
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POSITION
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COMPETENCY REQUIREMENT
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KEY RESPONSIBILITIES
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No of POST
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1.PUBLIC RELATIONS
OFFICER
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EDUCATION AND EXPERIENCE
- Bachelor’s degree in Public Relations, Journalism, Mass Communication or a related field.
- Prior experience with media or public relations.
SKILLS AND ABILITIES
- Excellent writing, oral presentation, and communication skills.
- Must have good customer care skills and deal with patients/clients politely.
- Experience with PR campaigns and media management.
- Available to work over the weekends, evenings or any other working day when required by your superiors
- Ability to work independently with minimal supervision.
- Ability to communicate and guide.
- Basic knowledge of computers and writing software (MS Office).
- Calm mind in a sometimes stressful environment.
- A strong presence of mind and analytical skills
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Key Responsibilities:
- Adherence to a specific Policy and Procedure governing handling complaints whether expressed in the media or directly to the Hospital.
- Advertisement of events to target groups well in advance of the event.
- Ensure that all events meet agreed function specifications.
- Liaising with district officers to promote specific health campaigns like immunisation campaigns.
- Ensure that all target groups are engaged with quality information in an appropriate format.
- Media liaison and communications to enhance Hospital reputation and image.
- Ensure that Bed occupancy and specialist referrals are increased.
- Maintain a database of all complaints, where referred to, type of investigations, results of investigations, remedial actions taken and degree of satisfaction of the complainant.
- Ensure that Copies of analysis of all Customer Satisfaction Surveys utilized to improve quality of service.
- Evidence of a Communication Plan for the handling of Emergencies/ disaster in the area that impinge of the activities of the Hospital
- Correction of any erroneous facts about the ethos or activities of the Hospital
- Prepare Written speeches for the CEO and other executive personnel
- Receive applications for prestigious awards on behalf of the Hospital and individual staff members.
- Ensure that Website available is up-to-dated and meets user information requirements.
- Ensure that Website information is accurate.
- Ensure that Website “hits” targets achieved.
- Ensure that internal branding objectives and plan meet measurable targets and agreed timeframes.
- Ensure that Personnel demonstrate clear understanding of the Hospital services and awareness of information available on the intranet.
- Ensure that the Intranet information and documents are appropriate, accurate and up-to-dated.
- Ensure that the Hospital confidentiality guidelines are adhered to.
- Ensure that audited perceptions of the newsletter: suggestions and comments acted on to improve product/ viewership/ accessibility
- Maintaining links with local communities, Municipalities, local clinics , NGO’s and other goodwill organisations in times of disaster
- Completed quality assurance programmes
- Promoting two way lines of communications between the hospital and the community or its own personnel
https://docs.google.com/forms/d/111xEz3yzUNwx4iRo82fi9fEbsfeSgjyTOIbWLeim5a8/edit
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Join us and take on the challenge to provide Patient Cantered Care!
How to Apply?
Submit your application through the links above:
Qualified candidates should send their Cover letter, Curriculum vitae, academic credentials, National ID, Copy of License to Practice, and recommendation letter(s) from a previous employer(s) addressed to the Chief Executive Officer to the above-mentioned link by May 12th, 2023.
KFH, R is proud to be an Equal Opportunity Employer. We offer a competitive compensation and benefits package.
Dr. ZERIHUN ABEBE
Chief Executive Officer
