| Job details |
| Knowledge Management Team |
| Job Title: |
Senior Technical Officer in charge of Knowledge Management _Strategy & Programmes for operations |
| Grade: |
T2 |
| Supervisor: |
Senior Professional in charge of Knowledge Management |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
He/she is responsible for drafting strategies for review, knowledge retention and transfer process, knowledge sharing culture, awareness programmes, reporting performance, communities of practices and knowledge groups in the Authority
|
| Key duties and responsibilities |
- Implement measures to promote knowledge sharing culture in the Authority to make it a knowledge-driven organization through the implementation of the Corporate Knowledge Management Strategy and Policy
- Facilitate Knowledge Retention and Transfer (KRT) Initiative targeting retiring and exiting staff through knowledge transfer teams and knowledge harvesting for purpose retaining critical knowledge and
- Facilitate knowledge-sharing sessions on various technical knowledge areas to improve on staff knowledgeability and enhance performance
- Implemented Knowledge Management Awareness Plan (KMAP) through the generation of knowledge awareness messages, conducting sensitization forums, creation and publication of knowledge management article
- Increase the corporate knowledge base through the collection and publishing of knowledge resources in the Knowledge repository for staff referencing;
- Participate in establishment, maintenance and supporting of communities of practice and knowledge groups in the Authority;
- Work alongside KM Champions and stakeholders (internal and external) to promote and optimize the usage of the organization’s knowledge asset;
- Control the accessibility and flow of knowledge within the organization and to external parties;
- Prepare monthly and quarterly reports on knowledge management initiatives for review and submission;
- Monitor progress by leveraging analytics to assess the impact, engagement, functionality and effectiveness of knowledge management strategy;
- Facilitate relevant coaching, training and support Session to champion a knowledge management culture;
- Undertake the maintenance and upgrading of the knowledge management infrastructure.
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Business Administration specialized in Human Resource Management
|
| Relevant Qualifications |
- Bachelor’s Degree in General Management specialized in Management
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Presentation |
Skills in drafting ,reporting and presentation |
advanced |
| Required Competencies |
- Knowledge Management
- Learning and Development
|
| Required Experiences |
- 4 years experience in Knowledge management or general human resource management
|
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