Mobile Money Rwanda Limited is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a forward-looking culture that encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. Mobile Money Rwanda Limited is, therefore, Internally and Externally recruiting a highly competent and self-motivating individual for the below Position.
- Set goals and objectives for direct reports, monitor progress, and maintain motivation
- Manage the performance of the team in the assigned region
- Identify staff training and development needs and implement necessary actions
- Involved in the process of hiring a talented team to support MMRL operations in assigned regions.
- Manage and evaluate Sales channels OPEX in the region
- Buy-in and effective management of internal stakeholders to build partnerships for attaining work execution excellence
- In-depth understanding of the telecommunication and ICT industry to better advise the business on regional issues
- Applicability/Localisation of best customer experience and relations practices
- Understand the mission and vision of the division and apply them in developing the right interventions.
- Strong collaboration with all regional/divisional heads
- Ability to help franchisees/distributors/retailers to find solutions improve sales and acquisitions
- Develop an overall regional plan and ensure effective execution
- Develop sales strategies and ensure proper implementation to achieve acquisition targets for regions under supervision
- Plan and execute Direct and indirect Sales in the regions under your supervision.
- Supervise the accounts in the region under supervision and ensure they meet revenue targets
- Oversee mobile money customer registration, and reconnection and ensure targets are met
- Coordinate the regions under supervision by ensuring that the sales targets of all MMRL products and services are achieved.
- Manage Opex and cost of sales in the region under the supervision
- Plan and monitor for mobile money float and cash availability in the regions under supervision
- Draw and implement strategies to grow the Mobile money agent’s footprint in the region.
- Oversee and ensure availability and sales of all MMRL products & services in the regions under his/her supervision.
- Manage the MMRL trade channel and ensure it remains competitive in terms of depth, breadth, and customer experience.
- Liaise with marketing for thorough regional branding to ensure MoMo visibility
- Follow up on Network and Data services in the region under the supervision
- Consolidate and submit the monthly sales performance reports for all accounts in the regions under supervision on or before the 5th of the following month
- Develop strategies to outcompete the competition in areas of operation
- Build & monitor excellent customer service to all touch points in the areas under the supervision
- Plan and ensure implementation of all trade initiatives (Campaigns) in the regions under supervision
- Coordinate and ensure timely delivery of all products and services to the trade (clear & faster route to market)
- Responsible to ensure quality implementation of the franchisee’s market development initiatives
- Train, develop, and mentor the sales team to achieve sales objectives in the region under the supervision
- Ensuring the company objectives in terms of EBITDA are achieved
- Ensure healthy return on investment of trade partners (Franchisee, Distributor, and Retailers) by regular trade servicing and other channel activities
Job Requirements
- Bachelor’s degree in commerce or Sales and Marketing or Management.
- A postgraduate degree in a relevant field is an advantage.
- 5 years of working in the F.M.C.G.(Fast Moving Consumer Goods) industry, of which at least 3 years must have been at the middle management level.
- Having been trained in effective leadership, marketing in Telecommunication, Customer care, product, and sales management, Key Account Management, and stakeholder management.
How to apply
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 31st March 2023 through the job’s platform on: jobs2.RW@mtn.com.
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
Mobile Money Rwanda Limited is an equal-opportunity employer.
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