Restaurant Supervisor at Grand Legacy Hotel | Kigali: Deadline: 26-03-2023

African Union Avenue-Remera

P.O. Box: 6555, Kigali Rwanda

E-mail: info@grandlegacy.rw

Website: www.grandlegacy.rw

Tel: 280-408-080 | Cell: (+250)788-303-483  

Date: 19/03/2023

VACANCY ANNOUNCEMENT

Grand Legacy Hotel invites applications for the following positions:

1. RESTAURANT SUPERVISOR

• RESPONSIBILITIES
• Ensure that a restaurant runs smoothly: This can include training staff, managing schedules and ensuring compliance with all food health and safety requirements.
• Develop strategies for improving customers ‘dining experience
• Identify methods the hotel’s restaurant can use to cut waste, decrease costs and improve profits
• Work with staff to project future needs for kitchen supplies, goods and cleaning products
• To motivate the staff and demonstrate superior customer service skills
• Ensure all the servers are following proper service procedures during service.
• Train food and beverage staff on guest service, Product knowledge, Safety and hygiene regulations.
• Providing the hotel’s guests with a consistently high-quality dining experience
• Oversee kitchen’s staff compliance with all health code and sanitation requirements
• Monitor & evaluate the customers to ensure satisfaction
• Monitor billing procedures.
• Product upselling through menu and events recommendations.
• Assist the F& B department in quarterly employee performance assessments
• Restaurant supervisor is also in charge of both responding to customer  complaints and resolving them
• Maintain inventory of all needed supplies 
  
  
  

REQUIREMENTS

• Bachelor’s degree in hotel management or related field
• Proven experience in F& B and Guest Services
• Superior written and verbal communications, fluency in English and French with interpersonal skills
• Knowledge on hazard analysis and critical control points system( HACCP)
• Proven experience working as a superior in the hospitality industry
• Must demonstrate solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
• Must poses qualities of a professional personnel.
• Must be fully conversant with product knowledge
• Must be willing to go an extra mile to work for longer hours if the job requires.
  
  
  

APPLICATION PROCESS

Please forward your completed Resume/CV by email as an attachment to following address e-mail:

–info@grandlegacy.rw

-humanresource@grandlegacy.rw

Application deadline :March 26^th,2023

Christian NDAGIJIMANA

MD

Grand Legacy Hotel