RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:
- Job Title: Cargo Service Agent
- Department: Cargo, Commercial
- Duty Station: Kigali International Airport (KIA)
Job Purpose
Responsible for the operations of day to day cargo export activities in accordance with the customer airline requirements. The Cargo Service Agent is responsible for planning and scheduling operations to ensure that all aspects of cargo handling are accomplished in accordance with best industry practice ensuring the safety and security of operations.
Key Duties and Responsibilities:
- Do cargo acceptance
- To ensure efficient & effective transit of cargo in compliance with carrier’s policies/procedures and customer expectations
- To ensure safe operations and working environment to comply with relevant statutory and industry requirements.
- To enhance export cargo revenue mobilization to meet carrier expectations
- To effectively communicate relevant aspects of service delivery internally and externally to meet customer expectations.
- Ensure all documents and cargos received from the aircraft are well offloaded.
- Inspect the physical cargo if there is no damaged or cargo in not tempered with.
- Ensure cargo is escorted from the tarmac to warehouse
- Ensure all cargo imported tally with what is manifested
- To ensure efficient & effective transit of cargo in compliance with carrier’s policies/procedures and customer expectations
- To ensure safe operations and working environment to comply with relevant statutory and industry requirements
- To protect and enhance cargo import revenue mobilization to meet carrier expectations
- Ensure proper documentation of all incoming cargo
- To effectively communicate relevant aspects of service delivery internally and externally to meet customer expectations.
- Reports security threats and incidents that occurred during daily operations.
- Reports safety and hazards, incidents identified during daily operations to the supervisor.
- Reporting safety hazards and occurrences.
- Perform other duties as instructed by Cargo Operations supervisor
Desired Profile: Required education, Experience, and Abilities
- Bachelor’s Degree in Business Administration Finance, Accounting, Economics procurement & logistics.
- Must have a have excellent computer skills (Word, Excel).
- Must be able to work independently with minimal supervision;
- Strong initiative and excellent communication skills.
- Team Player
- Proactive/Results orientated
- Pleasant & presentable
- Communications/interpersonal skills
- Resilient
- Self-motivated
How to apply:
- An application letter addressed to Director, Human Resources
- Recent Curriculum Vitae;
- Relevant certificates;
- A photocopy of the national identity card;
- One passport photo;
- Three referees
The deadline for submitting your applications is on March 22, 2023. Please send your application to recruitment@rwandair.com
NB: Only shortlisted candidates will be contacted.
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