Front Desk Officer Under Statute at MUSANZE POLYTECHNIC :Deadline: Feb 11, 2023

Job Description

 Promote a good image of the institution through efficient Front Desk services;
 Receive and direct visitors to the people and offices they desire to see or go to;
 Respond to enquiries that come in form of telephone queries and physical inquiries courteously;
 Create and maintain a front desk log/record book of all visitors by recording their relevant basic data;
 Listen to visitors complaints or concerns and work to resolve their issues through the right channels;
 Identify and assess visitors needs to achieve satisfaction;
 Provide periodic report as required;
 Perform any other task assigned by his/her supervisor related to his/her responsibilities.

Minimum Qualifications

• Advanced Diploma in Office Management

  0 Year of relevant experience

• Bachelor’s Degree in Communication

  3 Years of relevant experience

• Bachelor’s Degree in Public Relations

  3 Years of relevant experience

• Bachelor’s Degree in Office Management

  3 Years of relevant experience

• Advanced Diploma in Communication

  0 Year of relevant experience

• Advanced Diploma in Public Relations

  0 Year of relevant experience

• Advanced Diploma in Marketing

  0 Year of relevant experience

• Advanced Diploma in Customer Relations

  0 Year of relevant experience

• Bachelor’s Degree in Marketing

  3 Years of relevant experience

• Bachelor’s Degree in Customer Relations

  3 Years of relevant experience

• Bachelor’s Degree in Hospitality Management

  3 Years of relevant experience

• Advanced Diploma in Hospitality management

  0 Year of relevant experience