Job Description
• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users.
• Identify user needs and system functionality and ensuring ICT facilities meet these needs
• Planning, budgeting, developing and implementing ICT action plan
• Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours
• Scheduling upgrades and security backups of hardware and software
• To ensure relation with external ICT companies
• To install computers, printers and other peripheral devices
• To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.
• Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s
• Setup and support staff members in audio/visual equipment for presentations, workshops or trainings.
• Install, maintain, troubleshoot and update operating systems, antivirus and application programs.
• Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to.
• Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. • To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor.
• Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.
Minimum Qualifications
-
Advanced diploma in Computer Science
0 Year of relevant experience
-
Advanced diploma in Electronics and Telecommunication Engineering
0 Year of relevant experience
-
Bachelor’s Degree in Computer Science
0 Year of relevant experience
-
Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
-
Bachelor’s Degree in Electronics and Telecommunication
0 Year of relevant experience
Competency and Key Technical Skills
-
Integrity
-
Strong critical thinking skills and excellent problem solving skills.
-
Inclusiveness
-
Accountability
-
Communication
-
Teamwork
-
Client/citizen focus
-
Professionalism
-
Commitment to continuous learning
-
Experience in Desktop Support, Network Administration and System Administration
-
– Knowledge of the principles, methods of IT project planning, monitoring, and evaluation
-
Understanding of ICT specifications for different equipment, PCs, Printers scanners
