Job Description
Elaborate the annual communication plan and budget of the Ministry;
Elaborate and ensure internal communication for a better implementation of the communication plan of the Ministry;
Build and sustain relationships with various public and private media;
Collect and manage complaints from clients/publics on internal services and needs of public in terms of Ministry’s information and mandate;
Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media;
Develop methods, tools to be used in the surveys;
Collect, compiles and analyzes the results of investigations and complaints received in the suggestions’ box and identify key ideas;
Collect and processes information from users on their expectations, satisfactions, and type of disputes with the Ministry;
Advise and recommend on how to improve the image and quality of the services delivered by the Ministry;
Draft messages, write speeches and press releases for the Ministry;
Organize and facilitate media interviews with the Ministry;
Organize press conferences to disseminate the updates on the Ministry’s activities;
Write articles to be published in newspapers and online media on the achievements of the Ministry;
Regularly update the Ministry website and social media platforms such as Twitter;
Routinely provide information about the Ministry to the public;
Participate in organizing the Ministry’s major events to enhance its visibility.
Minimum Qualifications
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Bachelor’s Degree in Communication
0 Year of relevant experience
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Bachelor’s Degree in Journalism
0 Year of relevant experience
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Bachelor’s Degree in Public Relations
0 Year of relevant experience
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Bachelor’s Degree in Media
0 Year of relevant experience
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Degree in any other field with a relevant professional experience in communication, media and/or public relations
3 Years of relevant experience
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Resource management skills
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Analytical skills
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Problem solving skills
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Decision making skills
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Time management skills
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Risk management skills
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Results oriented
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Digital literacy skills
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Verbal, non-verbal and written communication skills
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Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
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Report writing and presentation skills
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Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences
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Ability to develop and implement communications initiatives using appropriate tools and channels;
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Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.
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Creative thinking skills and solution-oriented attitude;
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Ability to convey ideas clearly and concisely;
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Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
