Job Description
Elaborate the annual communication plan and its corresponding budget;
Maintain relationships with various public and private media;
Collect complaints of internal services on needs of public in terms of institution’s information;
Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media;
Develop communication methods and tools to be used;
Collect, compile and analyze the results of investigations and complaints received in the suggestions’ box and identify key ideas;
Collect and process information from users on their expectations, satisfactions, and type of disputes with the institution;
Provide advice and recommendations to improve the image and quality of the services delivered by the institution;
Write speeches, messages and press releases from the institution;
Organize interviews regarding the institution;
Cover hearings and press conference of the institution; and organize radio and television programs to disseminate the results of these events;
Write articles to be published in newspapers on the achievements of the institution;
Make regular critical analysis of publications in the media (national and international) about the institution and produce summarized technical notes for managers;
Take minutes of management meetings and communicate them to the staff;
Supervise the translation of key documents to be communicated to all staff;
Prepare and submit activity report to the immediate supervisor;
Perform any other task assigned his/her supervisor related to his/her responsibilities
Minimum Qualifications
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Bachelor’s Degree in Communication
0 Year of relevant experience
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Bachelor’s Degree in Journalism
0 Year of relevant experience
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Bachelor’s Degree in Public Relations
0 Year of relevant experience
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Bachelor’s Degree in Media
0 Year of relevant experience
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Degree in any other field with a relevant professional experience in communication, media and/or public relations
3 Years of relevant experience
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Resource management skills
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Analytical skills
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Problem solving skills
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Decision making skills
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Time management skills
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Risk management skills
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Results oriented
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Digital literacy skills
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Verbal, non-verbal and written communication skills
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Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
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Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences
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Ability to develop and implement communications initiatives using appropriate tools and channels;
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Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.
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Creative thinking skills and solution-oriented attitude;
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Ability to convey ideas clearly and concisely;
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Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
