Public Sector Service Delivery Monitoring Specialist at RWANDA GOVERNANCE BOARD (RGB):(Deadline:22-06-2022)

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Job description

• Participate in the development of tools for service delivering monitoring
• Participate in service delivery monitoring in public institutions and produce reports
• Monitor the implementation of service delivery monitoring recommendations
• Participate in the review of service delivery monitoring methodology in public institutions;
• Participate in the development of service delivery standards and guidelines
• Participate in the development of service delivery training content
• Produce quarterly, semi-annually and annual reports;
• Perform any other relevant duties as may be assigned by the supervisor.




Minimum Qualifications

  • Bachelor’s Degree in Economics

    3 Years of relevant experience

  • Bachelor’s Degree in Public Administration

    3 Years of relevant experience

  • Bachelor’s Degree in Public Policy

    3 Years of relevant experience

  • Master’s Degree in Public Policy

    1 Year of relevant experience

  • Bachelor’s Degree in Management

    3 Years of relevant experience

  • Master’s Degree in Public Administration

    1 Year of relevant experience

  • Bachelor’s Degree in Development Studies

    3 Years of relevant experience

  • Master’s Degree in Economics

    1 Year of relevant experience

  • Master’s Degree in Management

    1 Year of relevant experience

  • Master’s Degree in Development Studies

    1 Year of relevant experience

  • Master’s Degree in Political Sciences

    1 Year of relevant experience

  • Master’s Degree in Governance and Leadership

    1 Year of relevant experience

  • Bachelor’s Degree in Political Sciences

    3 Years of relevant experience

  • Bachelor’s Degree in Business Administration

    3 Years of relevant experience

  • Bachelor’s Degree in Governance and Leadership

    3 Years of relevant experience

  • Master’s Degree in Business Administration

    1 Year of relevant experience

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Analytical skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Resources management skills

  • Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage

  • Knowledge of Rwanda’s Governance policies and strategies

  • Knowledge in monitoring and evaluation particularly in the area of governance

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