Housekeeping and Customer Services Officer(Contractual) at INSTITUTE OF LEGAL PRACTICE AND DEVELOPMENT (ILPD) :Deadline: Jun 20, 2022

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Job Description

Receive and welcome Guests/clients;
Ensure cleanliness and hygiene of the ILPD buildings
Supervise making of beds, cleaning of bathrooms, accommodation rooms, conference Hall, common areas, laundry etc;
Check quality of catering services and cleanliness of cafeteria and restaurants;
Ensure that regulations of safety and sanitation are observed by clients/guests;
Respond to guests/clients’ inquiries and handle them;
Regularly carry inspection of the rooms and facilities of the building;
Organize day and night shifts for the reception work;
Follow up check- in and checkouts of clients/guests and keep required records;
Be closely connected with Finance unit to facilitate guests/visitors to pay;
Provide the first aid to room occupants or visitors when needed;
Prepare housekeeping status reports;
Keep updated information on the rooms’ availability




  • Minimum Qualifications

    • Bachelor’s Degree in Hospitality Studies

      0 Year of relevant experience

    Competency and Key Technical Skills

    • Integrity

    • Strong critical thinking skills and excellent problem solving skills.

    • Inclusiveness

    • Accountability

    • Communication

    • Teamwork

    • Client/citizen focus

    • Professionalism

    • Commitment to continuous learning







 

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