15 JOB POSITIONS AT Rwanda Civil Aviation Authority (RCAA ) : ( Deadline : 22 November 2019 )

Job title

Consumer Protection Officer

Reports to

Head of Air Transport

Summarized Job description  

• • Enforcing compliance of airlines and other service providers with the Rwanda Civil Aviation economic regulations and related regulatory tools.

• • Collecting, collating and following up on consumers’ complaints to a satisfactory conclusion;

• • Investigates complaints of anti-competitive or predatory practices in the aviation industry;

• • Ensuring that appropriate compensations are paid to complainants;

• • Organizing and conducting public enlightenment programs on the rights and responsibilities of both providers and users of air transport and allied services.

• • Cargo monitoring and inspection.

• • Participate in inter-facilitation agencies periodic meetings.

• • Monitor and assess the service levels of all airlines to ensure optimal performance

• • Prepare periodic reports showing a number of complaints resolved/unresolved and airlines performance assessment.

• • Participation in various stakeholders’ meetings, forums, workshops, etc., where aviation issues are discussed.

• • Development and circulation of enlightenment materials;

• • Collaborating with relevant government agencies, NGOs, aviation media and industry trade associations on consumer issues.

Job requirements   

• • A university degree in Air Transport or equivalent industry qualification and Experience:

• • Specialized knowledge and wide practical experience in one or more fields of aviation/air transport management

• • Must be familiar with the operations of an Air Transport/Aviation industry.

• • Work experience in a senior position from an Aviation related institution is an added advantage.

• • Sound knowledge and experience in airline customer passenger service and station management.

• • Knowledge of industry affairs/regulations.

• • Strong verbal and written communication skills in English and or French

• • Fluency in both English and French is an added advantage.

• Knowledge of international air law is also an added advantage

• • Coordinate the air transport department through tasking, evaluating, training, and overall management of the department staff.

• • Review and draft amendments to economic regulations from time to time, to ensure that air transport in Rwanda is fair and sustainable.

• • Manage the regulation, certification, and monitoring of the activities of Travel Agents, Cargo Agents and General Sales Agent (GSA) or Airline representatives.

• • Collect and analyze aviation statistics.

• • Ensure the development of regular reports related to air transport in Rwanda.

• • Carry out market studies (including business simulations) to identify potential regional and international segments that can better contribute to the development of air hub in Rwanda.

• • Initiate, draft, negotiate and conclude ASAs with other Countries for the benefit of the aviation industry, in coordination with other Government stakeholders.

• • Propose business working frameworks to attract the identified key industry players including airlines, maintenance organizations, and manufacturers to open and maintain businesses in Rwanda.

• • Propose and participate in the negotiations of air service agreements.

• • government air transportation policies

• • air law

• • Bilateral air service agreement texts and negotiations

• • Aviation business simulations

• • Air carrier tariff, airline ticketing/pricing regulations

• • Air transport management/administration/operations

• • Data analysis and statistics.

Familiarity with ICAO standards and recommended practices (SARPs) related to air transport.

Strong analytical skills.

Strong problem-solving skills.

Strong verbal and written communication skills in English.

Fluency in both English and French is an added advantage.

Job title

Human resources office

Report to

Head of human resources

Summarized

Job description

Training and development officers will plan, direct, and coordinate training programs to enhance the knowledge and skills of RCAA employees.

He/she will on a regular basis conduct training needs assessment of RCAA employees.

Job requirements

• • A Master’s Degree in Business Administration, Law or Social Studies.

• • Experience in performance management and the implementation of systems to support excellent performance.

• • Experience in leading and managing a wide variety of specialists and a proven ability to inspire confidence at all levels of the organization.

• Fluency in both French and English is an added advantage.

Job title

Accountant

Report to

Head of Finance

Summarized Job description

• • Gather financial data and ledgers

• • Consolidate and analyze financial statements and results

• • Prepare budgets and monitor expenditures

• • Handle monthly, quarterly and annual forecast and reporting

• • Oversee external and internal audits

• • Advise management on how to craft effective business plans and resolve cost-related issues

Skills and ability

Must have;

• • Proven experience as an Accountant.

• • Excellent knowledge of accounting regulations and practices.

• • In-depth experience in risk analysis, budgeting and forecasting.

• • Proficient in MS Office and finance software.

• • An analytical mind with problem-solving aptitude.

• • Excellent communication skills.

• • Keen eye for details.

• • Organizational and leadership skills.

Education and/or Experience

• • Bachelor’s degree in Accounting, Finance or related qualifications.

• • At least seven (5) years’ experience in an institution of similar size and complexity.

• • Having worked with an audit firm would be a plus.

• • CPA, ACCA, CIMA, qualified.

Other requirements

• Must be Rwandan

Job title

Airworthiness Inspector Trainee

Report to

Manager  Airworthiness Department

Summarized Job description

Monitoring of all airworthiness related activities such as certifications of Maintenance Organization, Training Organization, Aircraft Operations, Engineers Qualifications, Airworthiness Data Monitoring and ensuring that they are carried out by persons who are properly authorized and that the certifications made are for the purpose and in accordance with the requirements of the applicable airworthiness regulations.

Job Requirements

Qualifications;

• • A holder of a diploma or degree in aircraft maintenance engineering.

• • Aircraft maintenance engineer’s licenses in Category A and C and Avionics.

• • At least one type of system course or two type ratings in category A and C on large Aircraft.

• • Ability to identify non-compliance issues and unsafe practices and to advise operators on remedial actions.

• • Knowledge of safety oversight processes, with an ability to diagnose issues and propose improvements in the process.

• • Proficiency in the office suite and desktop publishing tools.

• Be fluent in English and French is an added value.

Job title

UAS Inspector (1)

Report to

DFSS

Summarized Job description

• • Ensures that the regulations, standards, policies, guidelines and other regulatory and non-regulatory instruments, tools, processes, and instructions governing UAS operations are in place and current to support adequate safety oversight functions.

• • Evaluates and recommends for approval/disapproval requests for permits/certificates to operate a UAS. Determines the need for and establish work programs for surveillance and inspection of UAS operators within manpower and budget limitations to assure adherence to the applicable regulations.

• • Conducts investigations of UAS incidents and accidents. Conducts studies on drone technology development, to conduct awareness workshops to UAS owners/operators on safe and secure operations.

• • Update the existing UAS regulations in force so as to remain relevant to the technological advancement and to maintain the efficiency of TGMS such as Advisory circulars (AC’s) and any other publications that will guide the industry in compliance with standards.

• • Prepare and continuously fill entries of registered UAS (drones) in the RCAA UAS register book. Issuance of activity permits and registration certificates to the UAS operators.

• • Prepare and submit biodata of different applicants (companies, institutions, and different individuals) for registration of drones to the competent authority before the issuance of registration certificates and activity permits.

Job requirements

• • To be below 35 years.

• • University degree or technical qualification in aeronautical engineering, aircraft maintenance or flight operations or any other related field.

• A minimum of three (3) years’ experience.

Job title

Legal officers

Report to

Manager of Legal department

Summarized Job description

Responsibilities

The Legal Officer will be responsible for the following duties:
Provides and assists in the provision of legal advice on a wide range of legal matters involving issues of international, public, private, and administrative law, including the interpretation and application of constitutive, legislative and other instruments governing RCAA activities and operations.

• Prepares and assists in the preparation of legal opinions/advice on diverse substantive and procedural questions, which may include those related to administration and management,
• Conducts extensive legal research and analysis and prepares or assists in the preparation of legal opinions, studies, briefs, reports, and correspondence.
• Undertakes a review of legal documents, instruments, or other material; identifies important issues, similarities, and inconsistencies, etc.
• Handles and assists in the provision of legal advice on a wide range of issues relating with RCAA stakeholders
• Reviews, advises on and drafts complex contracts, agreements, institutional and operational modalities, and other legal documents and advises on and participates in negotiations and settlement of claims and disputes;
• Provides legal advice on the interpretation and application of financial and staff regulations and rules, including the review of administrative decisions and the drafting of administrative issuances.
• Assists in representing the Organization before arbitral and other tribunals or administrative proceedings, including disciplinary cases.
• Serves on various standing boards, committees, ad hoc working groups and task forces, as required; promotes the work of the RCAA and represents the organization at meetings, conferences, seminars, etc.
• Performs other duties as assigned by his/her supervisors.

Skills and qualifications:

Competencies

i.          Professionalism:

• Ability to apply legal expertise to analyzing a diverse range of complex and unusual legal issues and problems and in developing innovative and creative solutions.
• Strong analytical skills and ability to conduct comprehensive legal research on a range of issues, including those of a unique and/or complex nature; proficiency in legal writing and expression and ability to prepare legal briefs, opinions, or legal submissions/motions, and a variety of legal instruments and related documents.
• Discretion and sound judgment in applying legal expertise to sensitive, complex legal issues.
• Strong negotiating skills and ability to influence others to reach an agreement.
• Ability to work to tight deadlines and handle multiple concurrent projects/cases.
• Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

                   I.            Communication

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; and demonstrates openness in sharing information.

                II.            Teamwork

Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;

Education

Advanced university degree (Master’s degree or equivalent) in law may be required.

Work Experience

Experience in legal analysis, research, contracts drafting, low drafting and writing is required.

Languages

Fluency in both English & French is an added advantage.

Job title

New Hire PANSOPS inspector

Report to

Manager of Air Navigation Services

Summarized Job description

The PANS-OPS Inspector is responsible for performing safety oversight functions of PANS-OPS service providers. He/She ensures compliance of rules, regulations, standards, directives related to PANS-OPS provision.

Duties & Responsibilities

• Develops and amends PANS-OPS regulations, standards, directives and guidance materials required for safety PANS-OPS provision in accordance with relevant PANS-OPS;
• Ensures that PANS-OPS providers have developed policy and procedures for determining the capacity of PANS-OPS system, including the number of staff required to ensure the provision of an adequate PANS-OPS system;
• Conducts audits and regularly inspects the adequacy of PANS-OPS in terms of operational procedures, practices, manpower numbers, equipment/facilities, and personnel training/development/licensing to ensure the proper implementation of safe procedures;
• Certifies/Approves/Accepts PANS-OPS providers in accordance with applicable regulations, standards, written procedures and other relevant directives issued by the Authority;

Job Requirements

• A degree from a recognized University with science subjects preferably in aerospace engineering, telecommunications, airspace low, Mathematics, Physics, Geography or any related study areas.
• Strong computer skills in MS Office;
• Having PANSOPS certificate or valid ATC license is an added value
• Fluency in English and or French

Job title

RCAA IT Technician (User technical support 1)

Report to

Head IT Department

Summarized Job description

• Install and configure appropriate hardware (including peripheral devices) and user’s software;
• Maintain local networks in ways that optimize performance and security;
• Provide orientation and guidance to users on how to operate new software and computer equipment;
• Organize, schedule and perform upgrades and maintenance without deterring others from completing their work;
• Maintain records/logs of repairs and fixes and maintenance schedule;
• Perform any other task assigned by the supervisor;

Job requirements

• Bachelor a minimum of a degree(A0) in Computer engineering, Computer Science, Information Technology, or any related field;
• Good knowledge of internet security and data privacy principles, with depth understanding of diverse computer systems and networks;
• At least 2 years of hands-on experience as an IT technician;

Job title

RCAA IT Engineer (Software developer 2)

Report to

Head IT Department

Summarized

Job description:

• Working closely with relevant personnel to develop required software using best practices of software development;
• Analyzing user requirements for software development and product implementation plan;
• Testing software to ensure the code is correct, fixing (‘debugging’) errors where they occur, and rerunning and rechecking the program until it produces the correct results;
• Integrating various software solutions to work together as and when needed;
• Working with users, trainers and technical writers (if any) and develop user support materials;
• Upgrading existing software as the organization’s needs change;
• Perform any other task assigned by the supervisor.

Job requirements

• To have at least a Bachelor’s degree (A0) in Computer Science, Software development, Information Technology or any related field;
• Full-stack developer with proficient knowledge in Python, JavaScript, PHP, Java, Web services (RESTful API, SOAPS, etc), SQL, etc.
• To have at least 2 years of hands-on experience in programming/software development;
• To be a Rwandan