BRALIRWA Plc is looking for a qualified, dedicated & experienced Distributor Development Manager based in Kigali, reporting to the Route to Market Manager.
JOB PURPOSE
To Develop and shape distributor proficiency through Joint Business Plan, contract management and champion the customer-centricity journey for distributors. Expected to work closely with the E-commerce team to embed Digitalization of Distributor processes.
TASKS & RESPONSIBILITIES
Responsible for the product planning along with the Supply Chain team and allocation of products from Bralirwa to the market. Ensure balanced allocation of available products to distributors by analyzing stock levels through DMS, deviation and trends
Deliver process and operations to meet established schedules, factoring in order demands, production plan and account status of distributors
In Collaboration with the Route to Market Manager and the RSMs, he/she is responsible for the development and management of Distributors Join-Business-Plan. Deliver the optimum Look-of-Success results (LOOKS)Continuous assessment and improvement of the JBP’s.
Drive operational improvement initiatives resulting in savings and improved profit margins for distributors. Feedback loops
Responsible for the distributor’s contract management. Ensure compliance. Facilitate negotiations and processes. Timely contract engagement, renewal, update and termination. Support territory demarcation
In collaboration with the Customer Service & Logistics team, he/She is responsible for upholding the customer-centricity strategy for distributors. Increased customer satisfaction by resolving Demand Vs Supply issues. Engage the sales team to effectively instil the drivers of satisfaction and act on improvement areas in collaboration with CS&L.
Responsible for the collaboration between distributors, sales team and the Sales capability for a continuous capability delivery program at distributors. Ensure timely delivery of the required Distributor capability plan as designed by the Sales Capability Manager.
Responsible for embedding the safety transformation for the Distributors and the staff. Ensure usage of PPEs at distributors. Upkeep safety training and awareness
QUALIFICATION AND SKILLS
Bachelor’s degree in Business Administration, Management, Economics, Statistics or any other related field;
At least 3-5 years of working experience in a sales or customer operations position
3 years working in an FMCG industry
Fluent in English and Kinyarwanda (both verbally and in writing), and French will be added advantage.
Working knowledge of MS Office packages-Word, Excel & PowerPoint
OTHER REQUIREMENTS
Be able to work in a multi-cultural, multi-national and multi-lingual organization
Excellent and effective communication and interpersonal skills
Project Management skills
Time Management and Organizational Skills
High level of commitment and working with minimal supervision
Must be proactive, reliable and able to pay keen attention to the smallest of details
HOW TO APPLY
As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision is purely based on your shown competencies and behaviors during the assessment process.
In case you meet the above requirement, please go to https://careers.theheinekencompany.com/ and search for “Distributor Development Manager”. Only applications meeting the requirements will be contacted.
All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered. In case you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email).
The closing date for submission of applications is Monday 13th December 2021.
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