Front Desk Operation Officer at RWANDA COOPERATIVES AGENCY (RCA) (Deadline 4 November 2021)

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Job description

1. Welcome customers and directing them appropriately
2.Receive incoming mails
3.Notifies concerned personnel of visitor arrival.
4.Maintains security by following procedures, monitoring logbook, and issuing visitor badges
5.Informs visitors by answering or referring inquiries.
6.Respond to external and internal phone calls
7. Maintains schedules customers
8.Notify Security Officer about emergency situations
9.Keeps a safe, clean and organized reception area by complying with procedures, rules, and regulations

Minimum Qualifications

Advanced Diploma in Office Management

Experience: 0

Bachelor’s Degree in Communication

Experience: 0

Bachelor’s Degree in Public Relations

Experience: 0

Bachelor’s Degree in Office Management

Experience: 0

Advanced Diploma in Communication

Experience: 0

Advanced Diploma in Public Relations

Experience: 0

Advanced Diploma in Marketing

Experience: 0

Advanced Diploma in Customer Relations

Experience: 0

Bachelor’s Degree in Marketing

Experience: 0

Bachelor’s Degree in Customer Relations

Experience: 0

Bachelor’s Degree in Hospitality Management

Experience: 0

Advanced Diploma in Hospitality management

Experience: 0

Competency and Key Technical Skills

Integrity

Strong critical thinking skills and excellent problem solving skills.

Inclusiveness

Accountability

Communication

Teamwork

Client/citizen focus

Professionalism

Commitment to continuous learning

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