The Korea International Cooperation Agency (KOICA) was founded as a government agency on April 1, 1991, under the Ministry of Foreign Affairs, to implement Korea’s grants and technical cooperation programs in Korea’s partner countries. The Agency is also promoting sustainable development in developing countries while strengthening partnerships with a diverse range of stakeholders and development partners.
KOICA started its first development cooperation with the Government of Rwanda in 2006, and the KOICA Rwanda Office was officially established in 2011, as an attaché to the Embassy of the Republic of Korea to the Republic of Rwanda, to extend and strengthen its development activities in the country.
Located in the compound of the Korean Embassy, KOICA Rwanda Office is constantly seeking to enhance its performance, relations, and engagement with various stakeholders involved in development.
KOICA Rwanda Office is therefore looking for competent candidates for the position of Volunteer Program Officer.
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Duties and Responsibilities
- Volunteer Demand Survey: Survey of partner organizations, Contact with partner organizations, Manage volunteer database and volunteer application forms, Manage the demand survey, Make the volunteer demand survey report, Perform other works required by the management in relation to volunteer demand survey
- Volunteer Support: Maintain communication channels with volunteers, Support and monitor in-country training for new volunteers, Perform other works required by the management in relation to volunteer support
- Partner Organization Management: Establish communication channels with volunteer host organizations, Assist the preparation for various events organized by KOICA Rwanda Office with volunteer host organizations and other partners, Arrange meetings and liaise with volunteer host organizations and partners, Perform other works required by the management in relation to partner organization management
- Administrative Support: Manage office space to maintain good working conditions, Manage data related to the dispatch of volunteers to Rwanda and prepare the report to the management, Perform other administrative tasks as required by the management
Minimum Academic/Work Experience requirement:
Academic requirement:
- (Mandatory) Bachelor’s Degree
- (Preferred) Bachelor’s Degree in Education, Social Sciences, Business Administration, Public Administration, Communications, International Development, Development Studies or related fields
Work experience preferred:
Minimum two years in Business Administration, Public Administration, International Development or related fields
Required Skills and Competencies:
- Good command of English and Kinyarwanda with effective communication skills; knowledge of French will be an advantage.
- Being Computer literate with good knowledge of MS Office (Word, Excel, and PowerPoint);
- Strong work ethics (timeliness, collaboration, and integrity), timely reporting, and customer-oriented attitude.
- Having previous job experiences with international organizations or Korean organizations is a strong advantage.
- Good health and without any criminal and conviction records.
Details of duties and responsibilities>
Job
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Description
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Scope of Work
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Output
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Volunteer Partnership
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① Manage and supervise World Friends Korea (WFK) program
② Engage with volunteer host organizations and manage issues
③ Communicate and coordinate with WFK partners and volunteers
④ Carry out volunteer demand surveys and arrange meetings with potential WFK partners
⑤ Respond to any inquiries relevant to WFK program
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Implement any activities associated with WFK in collaboration with the Coordinator and under the guidance of the direct supervisor.
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Quarterly Report
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Contact and arrange meetings with host organizations and co-workers to check what and how volunteers are doing.
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Stakeholder Engagement Report
Issues Report (if necessary)
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Arrange meetings with potential partners and support the filling out of demand survey forms by potential partners.
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Progress Report
Demand Survey Form by partners
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Respond to emails, phones, and other inquiries and requests for meetings and conversations.
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Plan for and draft periodic WFK newsletters and other PR materials for the engagement with partner organizations.
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Newsletter
Other materials
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Volunteer Assistance
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① Support the activities of WFK volunteers whenever required
② Support WFK volunteer training
③ Support WFK events, such as regular workshops and conferences
④ Resolve safety and security issues involving WFK volunteers
⑤ Engage with partners to check on volunteer activities
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Support volunteers’ field activities.
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Quarterly Report
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Prepare, support, and arrange volunteers’ in-country training in collaboration with the direct supervisor.
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Quarterly Report
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Prepare, support, and arrange volunteer workshops and conferences in collaboration with the direct supervisor
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Quarterly Report
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Visit host organizations and volunteers on a regular basis to identify issues and recommendations.
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Issue Report
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Respond to requests for assistance from volunteers to resolve any issues involving their safety and security.
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Issue Report
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Engage with host organizations and volunteers through emails, phones, and other means to make notifications and provide information.
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Stakeholder Engagement Report
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Others
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① Support office affairs, including workshops, business trips, etc
② Perform other duties as assigned and directed by the management
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Support office activities whenever appropriate and possible.
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