1.Front Office Manager/Receptionist
Job Description: Front Office Manager/Receptionist
Job Title: Front Office Manager/Receptionist
Terms: Full time, permanent
Start Date: As soon as possible
Salary: Competitive Salary and Benefits
Position Summary
Transforming the future is everyday life at Mara Phones Rwanda. We’re seeking creative thinkers and innovators who are called to not just change the world, but build a better one.
We are looking for a Front Office Manager/Receptionist to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety.
- Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Ensure peak organizational operations and provide preventative measures by identifying issues
- Implement established policies and procedures, measure outcomes against standards, and improve operational flow when identified
- Coordinate internal and external resources, and cultivate relationships with vendors
- Oversee office interactions, responding to requests and questions
- Maintain office efficiency by maintaining appearance of common areas, organizing procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment
- Oversee the day-to-day activities of the office as the main point of contact in the reception area, keeping management informed of performance with routine and requested reporting
- Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing and shipping packages, and updating contact database and employee list
The Candidate Should Have the Below Minimum Qualifications
- 2+ years of office management experience
- Bachelor’s degree or equivalent
- Strong time-management and people skills, flexibility, and multitasking ability
- Proven office management, administrative or assistant experience
- Knowledge of office management responsibilities, systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office
- Knowledge of clerical practices and procedures
- Computer skills and knowledge of office software packages
How to apply
Interested candidates should send their application file (CV, Academic certificate, and cover letter) via the email christianu@maraphones.com not later than 30th September 2021.
Only shortlisted candidates will be contacted.
2.Sales Agent
Job Description: Sales Agent
Job Title: Sales Agent
Terms: Full time, permanent
Start Date: As soon as possible
Salary: Competitive Salary and Benefits
Position Summary
Transforming the future is everyday life at Mara Phones Rwanda. We’re seeking creative thinkers and innovators who are called to not just change the world, but build a better one.
- Prospecting and qualifying leads within assigned territory
- Developing new accounts and growing existing accounts while establishing long-term relationships with customers
- Utilizing consultative selling skills to identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities
- Developing responses for Request for Proposals and presenting products and services that can benefit customers
- Designing strategic initiatives to grow and retain the revenue stream of assigned complex accounts and ensure customer satisfaction
- Achieving sales targets by establishing contacts and developing relationships with customers.
- Having a good understanding of the business’s products or services and be able to advise others about them.
- Handle business relationships with business partners (retailers) and customers
- Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence.
- Continually assess current business distribution channels, develop and evaluate their performance.
- Analyzing the market in terms of products and compare them to the competitors.
- Preparing timely and accurate sales reports; to meet company and department requirements, policies, and standards.
The Candidate Should Have the Below Minimum Qualifications
- Bachelor’s degree business or related field required
- 3+ years Sales experience
- Having a strong knowledge of the market, the solutions & services that the company can provide, and of the company’s competitors
- Excellent communication skills (verbal and written)
- Demonstrated ability to learn, think on your feet, and communicate effectively in a sales environment
- Ability to multitask quickly and effectively
- Full sales cycle, converting inbound prospects into clients
- Leadership aspirations and qualities
- Possess sales experience and business development mindset
- Loyal and hardworking with a team-first mentality
- Strong organizational skills with reporting metrics
- Core Competencies: Writing, Oral, Product Sales, Excellent Microsoft product knowledge
- Languages: English & Kinyarwanda [French – Advantage]
How to apply
Interested candidates should send their application file (CV, Academic certificate, and cover letter) via the ” Apply for this job” button not later than 30th September 2021.
Only shortlisted candidates will be contacted.
3.Marketing & Communications Specialist
Job Description: Marketing & Communications Specialist
Job Title: Marketing & Communications Specialist
Terms: Full time, permanent
Start Date: As soon as possible
Salary: Competitive Salary and Benefits
Position Summary
Transforming the future is everyday life at Mara Phones Rwanda. We’re seeking creative thinkers and innovators who are called to not just change the world, but build a better one.
- This position requires experience in project management, sales lead generation, product promotion, and online advertising.
- The position is responsible for managing product and service publicity programs and strategies for Mara Phones Rwanda.
- The position participates in the development of Mara Phones Rwanda publicity planning process, development of key messages, and tactical plans to support the organization’s positioning and priorities.
- The position acts as an advisor on marketing communications for Mara Phones Rwanda and manages the implantation of the marketing communications strategies and campaigns.
- The position works closely with Mara Phones vendors/agencies and business segment leaders to focus resources and drive projects aligned with the products and service publicity program to support corporate objectives.
- This position requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus, and inspirational leadership
- This position is responsible for products and services Communications – The position partners cross functionally to build marketing communication strategies and tactics that introduce new products/services, enhance brand reputation, and reinforce service leadership and product quality perceptions and other key initiatives across critical internal and external stakeholders, including news media
The Candidate Should Have the Below Minimum Qualifications
- Bachelor’s degree in Marketing, Communications, Journalism, PR, or related field required
- 5 + years of product/service publicity experience, whether corporate or agency experience – Digital Marketing experience preferred
- 5+ years working in a fast-paced, high volume Marketing, Communications, and/or Public Relations function for a large corporation or agency; strong cross functional partnership experience
- Exceptional writing abilities and presentation skills including experience as a spokesperson. Excellent writing, copywriting, proofreading, and editing skills. Experience writing clearly, succinctly, and compellingly on product marketing issues
- Demonstrated strong organizational and project management skills, with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan. Comfortable multi-tasking and able to deliver results under pressure and tight deadlines
- Excellent problem solving and analytical skills
- Proficient using MS Office Suite and familiar with various digital tools and emerging technologies
- Core Competencies: Writing, Editing, Oral, Integrated Communications, Communications Consulting, Communications Strategy, Communications Planning, Agency/Vendor Management, Brand Governance, Primary/Secondary Research, Social Media, Event Management, Project Management, Visual Communications, Media Relations, Product Publicity
- Languages: English, French & Kinyarwanda
How to apply
Interested candidates should send their application file (CV, Academic certificate, and cover letter) via the ” Apply for this job” button not later than 30th September 2021.
Only shortlisted candidates will be contacted.
