As the B2C Sales Agent, you will be responsible of the acquisition of new clients in his area of assignment. You will contribute to the development of subscriber satisfaction and the increase of the customer base. You will ensure to provide guarantee quality standards in the execution of all tactical and strategic commercial actions related to development, the implementation of the pipeline.
What you will do:
– Prospecting the customers of their POP:
- Create and feed a file of prospects.
- Follow and process a file of Backlogs (spontaneous prospects) that can be entrusted to him.
- Follow the prospecting plans of his supervisor.
- Raise the survey reporting elements to share with his Manager.
- Suggest to his Manager strategies to boost sales.
- Participate with his team to commercial events to boost sales.
– Development of the subscriber base:
- Sale of subscription formulas.
- Popularization of eligibility information in its area of assignment.
- Proceeds to raise cash from sales.
- Proceeds to raise unsold stocks at its Manager.
– Subscriber loyalty and satisfaction:
- Management of service acts for subscribers, such as resubscription, contract modification, etc.
- Collection of complaints and aspirations from customers in order to raise them.
– Participation in the day-to-day operation of the re-subscription point (when it is detached):
- Participation in the management of the Box’s stocks.
- Maintenance of the merchandising of the re-subscription point according to the instructions given.
- Contribution to the operation of the various multimedia equipment where applicable.
- Maintenance of the re-subscription point (storage, maintenance of cleanliness during the day).
You will be the right fit if:
- You have Bachelor’s degree in Business Administration, BIT, Marketing, or any related field.
- You have significant experience of at least 2 years in a similar position within a Solar or Telecom company;
- You have marketing or communication background within a Distribution or Telecom Industry;
- You have good expertise in communication and interpersonal skills;
- You have the following core skills: Integrity, Ambitious, Team spirit, problemsolving skills;
- You are proficient in Microsoft Office (Excel);
- You can speak fluently English, and Kinyarwanda, French is a plus.
You can apply by Application Form to fill in our application form. The deadline for receiving applications is June 13th, 2021.
Please note that we will only contact short-listed candidates.
