One of our client is seeking for Direct Sales Agents.
DUTIES FOR DIRECT SALES AGENT (DSA) ENTERPRISE
Direct Sales Agents are the key sales contacts between an organization and its clients by answering queries, offering advice and introducing new products. The key role is to sell the company’s products and services and undertake any other duties as may be assigned by the Sales Manager/Supervisor.
Their work includes:
- Selling the products and services on specified days in determined areas at the discretion of the Head of Sales and minimum agreed sales targets to be met.
- To liaise with their supervisor at all times that the Direct Sales Agent is absent from his/her appointed selling area
- Avail the company any information that may be required for promoting sales, including competitor activity, customer sentiment, etc
- Selling the products and services on specified days in determined areas at the discretion of the Head of Sales.
- To be punctual and presentable at all times at any designated selling point and to serve customers in a friendly and efficient manner;
- To present him/herself for work in the promotional merchandise or uniform provided by the company when these are made available by the company. This may include but is not limited to t-shirts, caps, umbrellas;
- The Direct Sales Agent will avail the company of any information it requires for purposes of promoting sales or for purposes of communicating effectively with the Direct Sales Agent.
- To attend all meetings that he/she is invited to relating to selling of company products. Those may be training sessions, Direct Sales Agent awards, meetings with area supervisors, local authority activities including but not limited to umuganda, editors and meetings with the Company’s management.
- Ability to understand the process of onboarding enterprise customer.
- Friendly, presentable, and convincing salesperson who focuses on relationship building, with strong communication skills to conclude profitable agreements with clients.
Specific tasks
The following are the responsibilities of a Direct Sales Agent. These may be altered and updated from time to time by the Company.
The primary role is to sell company’s products in the market
- Understand the product thoroughly
- Understand the best method of selling
- Understand and adhere to all reporting systems
- understand the enterprise products
- Send daily sales reports to the Sales Manager
- Act as a contact between the company and its existing and potential customers
- Recording sales and other information and sending the report to the sale office
- Attending team meetings and sharing best practice with colleagues
- Reviewing sales performance aiming to meet or exceed sales targets
Assist the marketing team with any marketing activity as required
- This may include:
- Leaflet distribution
- Manning of stands
- Visiting local institutions such as schools etc.
- Gather market and customer information and provide feedback on buying trends
- Other activities designed to promote the product in the market
- Enterprise DSA shall have basic knowledge to understand customer requirement and link customer with sales expert whenever required.
Accurately and timeously complete any and all reporting required
This includes but is not limited to:
- Maintaining information required in current data-base system.
- Informing team leaders and build teams of progress on projects.
- Accurately completing Client purchase forms.
Diligently completing the sales process
This includes but is not limited to:
- Following the correct administration process after each sale.
- Checking that the installation is proceeding as planned.
- Managing workload in order to organize and prioritize daily and weekly goals
- Visit potential customers for new business
- Listening to customer requirements and presenting a product appropriately to make a sale
- Responding to incoming email and phone inquiries
- Negotiate the terms of an agreement and close sales
- Provide customer with quotations
- With support from sales teams, provide technical advice to customers on all aspects of the installation and activation of service, both before and after the sale
- Visiting the customer within two weeks after installation to check if the customer is satisfied.
- To seek referrals for future sales.
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