| Purpose |
A support officer provides support services to various technical, administrative, operational and support functions. A support officer contributes to the overall functioning of services by carrying out mostly routine tasks that generally require basic or no analysis and that follow clear established procedure, or that require only vocational, clerical, logistical or mechanical skills.
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| Key duties and responsibilities |
- Plan individual work assignments to ensure effectiveness and efficiency in RRA archiving services
- Plan and carry out assigned daily low risk technical or support tasks related to RRA archives and documentation management
- Organise individual work assignments as directed by the Senior Technical officer in charge of Archive
- Perform follow up tasks in RRA archives services as directed by supervisor.
- Sorting non active file / document from active ones
- Facilitate RRA revenue auditors and legal officers to retrieve and consult the tax payers file and make sure the file is returned in time specified
- Creates and maintains file for registered taxpayer by registering tax related documents Audit Reports received by RRA in the Center and Receiving documents from RRA tax units
- Maintains a register of exits and returns of all files in the center by verifying for files requests in tax system and receiving files requests at the Documentation counter, verifying files in the d
- Conduct basic information inspection or assignments for relevant tasks to confirm data
- Take part in disposal of RRA archives and documentation as per the national arcives management policy
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| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Archives and records Management specialized in Library sciences
- Bachelor’s Degree in archives and records management specialized in information and documentation sciences
- Bachelor’s Degree in archives and records management specialized in secretariat sciences
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| Relevant Qualifications |
- Bachelor’s Degree in management specialized in Economics with atleast five years of experiance in archives and records management
- Bachelor’s Degree in Management specialized in Specialized in business administration , finance, accounting, marketing, human resource, procurement,logistics with atleast five years of experiance in archives and records management
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| Required Trainings |
- MS Office& MS excel
- Certificate in Digital archives and Documentation is an added advantage
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| Required Affiliations |
- N/A
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| Skill Type |
Required Skill |
Required Proficiency level |
| Computer Literacy |
Word Processing (MS Word) |
medium |
| Interpersonal |
Ability to communicate |
medium |
| Language |
Proficiency in English |
advanced |
| Language |
Proficiency in French |
medium |
| Presentation |
Skills in drafting ,reporting and presentation |
medium |
| Required Competencies |
- Risk management
- Adhering to organizational values and diversity
- Problem solving
- Time management
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| Required Experiences |
- 3 years experience in Archives, Records Management and Secretariat related studies
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