2 Job Positions (Support Officer in Charge of CG’s Office & Senior Professional in charge of organizational design) at Rwanda Revenue Authority: Deadline:26/05/2025

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Rwanda Revenue Authority is seeking to recruit self-motivated, qualified person of high integrity to fill the following positions in the Commissioner General’s Office and Human Resource Division:


  1. Support Officer in Charge of CG’s Office 

JOB DESCRIPTIONS

 

 

 

 

 

 

 

Job details
Commissioner General Office
Job Title: Support Officer in charge of CG’s Office
Grade: S2
Supervisor: Adviser to the Commissioner General
Location: HQ
Working Mode: Office
Purpose
A support officer provides support services to various administrative, operational and support functions. S/He contributes to the overall functioning of services by carrying out mostly routine tasks that generally require basic or no analysis and that follow clear established procedure, or that require only vocational, clerical and logistical skills. Under the supervision of the Advisor to the Commissioner General, the Support Officer performs general office support duties, receives correspondences from the Commissioner General’s Office and distributes them to the concerned destination.


Key duties and responsibilities
  1. Manage office correspondences.
  2. Maintain and manage store, office or archival supplies and usage.
  3. Perform general office support duties
  4. Carry out activities that support and facilitate managerial, professional or technical staff.
  5. Implement of customer care initiatives
  6. Carryout any other activity as assigned by the supervisor


Required Academic Qualification
   Preferred Qualifications
  1. Bachelor’s Degree in Secretarial Studies specialized in Secretarial Studies
  2. Bachelor’s Degree in Business Administration specialized in Office Administration and Management
  3. Bachelor’s Degree in Business Administration specialized in Marketing
   Relevant Qualifications
Required Trainings
  1. Communication and Customer Care.
  2. Exceptional office management
  3. Excellent communication skills and interpersonal abilities
  4. Effective filing and records management systems


Required Affiliations
  1. N/A
Skill Type Required Skill Required Proficiency level
Experienced level support skills. Experienced level support skills. medium
Good organisation and record keeping skills Good organisation and record keeping skills advanced
Required Competencies
  1. Excellent ability to maintain accurate records
  2. Demonstrated ability to follow instructions
  3. Ability to organize and prioritize workloads, meet deadlines
Required Experiences
  1. 1 year experience in Office Administration and Management
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2. Senior Professional in charge of organizational design

JOB DESCRIPTIONS

 

 

 

 

 

 

 

 

 

Job details
HR Policies and Strategic Planning Team
Job Title: Senior Professional in charge of organizational design
Grade: P2
Supervisor: Director for People Management Unit
Location: HQ
Working Mode: Hybrid
Purpose
As a member of HR professional team, he/she designs and maintain the systems and processes for the job creation, job evaluation, organizational structure design and organizational change rules


Key duties and responsibilities
  1. Review and advise on HR best practices that maintain the work structures and ensure that jobs are regularly evaluated and conducted in harmony with approved job standards and wage bill
  2. Designs and maintains the methodology for the job creation, the job evaluation, span of control and workload analysis to ensure effective implementation of reconfigurable organization structure
  3. Assist managers in revision and updates of job descriptions and check their consistency with internal policies and procedures and maintains the job list for RRA structures
  4. Maintain RRA grading system by ensuring that staff promotions are aligned with job classification standards
  5. Conducts regular audits of the organizational structure and recommends changes to make the organization more efficient
  6. Design and maintain RRA job authority and RRA competency framework


Required Academic Qualification
   Preferred Qualifications
  1. Bachelor’s Degree in Business Administration (BBA) specialized in Management or Human Resources
  2. Bachelor’s Degree in Public Administration specialized in Public Administration
   Relevant Qualifications
Required Trainings
  1. Organization design course is an added advantage
Required Affiliations
  1. Charted Institute of Personnel and Development (CIPD)
  2. The Society for Human Resource Management (SHRM)
  3. Association for Talent Development (ATD)
  4. Human Capital Institute (HCI)
  5. The above affiliations is an added advantage
Skill Type Required Skill Required Proficiency level
Presentation Drafting advanced
Required Competencies
  1. Communication
  2. Strategic orientation.
  3. Data analytical skills.
  4. Project management
  5. Time management
  6. Organization Design
Required Experiences
  1. 4 years experience in Human Resource Practices.

 

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