Job Description
• Set up workstations with computers and necessary peripheral devices
(routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure
functionality
• Install and configure appropriate software and functions according to
specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software
and computer equipment
• Organize and schedule upgrades and maintenance without deterring others
from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace
parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Train Citizens on Digital Literacy
• Provide irembo services to citizens.
• Intervene in Citizen mobilization on Government services/plans
• Perform any other activities, upon proposal by competent authority, related to his /her responsibilities
Minimum Qualifications
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Advanced diploma in Information and Communication Technology
0 Year of relevant experience
-
Advanced Diploma in Electronics Technology
0 Year of relevant experience
-
Advanced Diploma in Information Technology (IT)
0 Year of relevant experience
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Problem solving skills
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Decision making skills
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Networking skills
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Time management skills
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Digital literacy skills
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Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
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Being flexible.
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Analytical skills;
