Job responsibilities
Maintain and troubleshoot all network and computer related issues; Integrate security, physical control solutions for all confidential data and systems; Monitor performance and manage parameters to provide fast responses to front-end users. Identify user needs and system functionality and ensuring ICT facilities meet these needs Planning, budgeting, developing and implementing ICT action plan Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours Scheduling upgrades and security backups of hardware and software To ensure relation with external ICT companies To install computers, printers and other peripheral devices To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.
Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s Setup and support staff members in audio/visual equipment for presentations, workshops or trainings. Install, maintain, troubleshoot and update operating systems, antivirus and application programs. Removal/disposal of non-functional ICT equipment’s. Provide effective IT support in different departments on time To ensure that software license laws are adhered to. Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. To ensure the integrity, security, confidentiality of data kept in departments To perform other related duties and responsibilities assigned by supervisor. Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them
Qualifications
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Advanced diploma in Computer Science
0 Year of relevant experience
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2
Advanced diploma in Information and Communication Technology
0 Year of relevant experience
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3
Advanced diploma in Electronics and Telecommunication Engineering
0 Year of relevant experience
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4
Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
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5
Bachelor’s Degree in Electronics and Telecommunication Engineering
0 Year of relevant experience
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6
Bachelor’s Degree in Information Management Systems,
0 Year of relevant experience
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7
Advanced Diploma in Information Management System
0 Year of relevant experience
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8
Bachelor of Science in Computer Science
0 Year of relevant experience
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9
Bachelor’s Degree in Business Information Technology
0 Year of relevant experience
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10
Advanced diploma ( A1) in Business Information Technology
0 Year of relevant experience
Required certificates
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1Certifications in A++, N++, MCIP, MCSA, CCNA
Required competencies and key technical skills
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1Integrity
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2Strong critical thinking skills and excellent problem solving skills.
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3Problem solving skills
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4Decision making skills
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5Networking skills
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6Time management skills
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7Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers
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8Knowledge of database security, backup and recovery, and performance monitoring standards;
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9In-depth knowledge of computer hardware, software, and networks
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10Understanding of security considerations in software development, including secure coding practices and knowledge of common vulnerabilities
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11Skills in managing information security risks to ensure data confidentiality, integrity and availability
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