Job responsibilities
Minimum qualifications: A0 in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System, Electronics and Telecommunication Engineering , Software Engineering, Computer Engineering. Key Duties and Tasks • Maintain and troubleshoot all network and computer related issues; • Integrate security, physical control solutions for all confidential data and systems; • Monitor performance and manage parameters to provide fast responses to front-end users. • Identify user needs and system functionality and ensuring ICT facilities meet these needs • Planning, budgeting, developing and implementing ICT action plan • Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours • Scheduling upgrades and security backups of hardware and software
• To ensure relation with external ICT companies • To install computers, printers and other peripheral devices • To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests. • Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s • Setup and support staff members in audio/visual equipment for presentations, workshops or trainings. • Install, maintain, troubleshoot and update operating systems, antivirus and application programs. • Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to. • Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications.
• To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor. • Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them. Key Technical Skills & Knowledge required: – Knowledge of Rwanda’s ICT Policies and Strategies; -Proficiency in web application security and database security; – Knowledge of all database vendor versions; – Proficiency in designing, writing, editing, and debugging programs and databases; – Interpersonal Skills; – Communication skills – Negotiation Skills; – Problem-solving skills; – Analytical skills a – Fluency in Kinyarwanda, English and/ or French; knowledge of all is an advantage.
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1Bachelor’s Degree in Computer Engineering
0 Year of relevant experience
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2Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
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3Bachelor’s Degree in Electronics and Telecommunication Engineering
0 Year of relevant experience
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4Bachelor’s Degree in Information Systems
0 Year of relevant experience
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5Bachelor of Science in Computer Science
0 Year of relevant experience
Required competencies and key technical skills
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1Integrity
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2Strong critical thinking skills and excellent problem solving skills.
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3Accountability
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4Communication
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5Teamwork
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6Professionalism
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7Commitment to continuous learning
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8.Analytical skills
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9.Networking skills
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10.Fluency in Kinyaranda English and or French knowledge of Swahili is an addedadvantage
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