JOB ADVERTISEMENT – CREW CONTROL OFFICER
JOB TITLE: Crew Control Officer
DEPARTMENT: Flight Operations
SECTION: OCC
DUTY STATION: Kigali International Airport
Job Purpose
To ensure the effective management and compliance of crew operations by tracking adherence to flight and duty time regulations, maintaining accurate records, and efficiently managing crew assignments. Prioritise safety and punctuality, while coordinating closely with operations to optimise crew utilisation and address any issues. Additionally, ensure the safe transport of crew members, manage crew-related incidents, and maintain comprehensive shift handovers to support the continuous and compliant operation of flight schedules.
1. Key Duties and Responsibilities:
Monitor Crew Compliance: Track adherence to flight and duty time regulations, review
exceedances and violations daily, and report non-compliance.
Record Keeping: Maintain accurate records of flight crew duty hours, flight time, and
fatigue analysis during shifts.
Standby Crew Management: Call and manage the standby crew in the event of crew
changes or no-shows during shifts.
Crew Transportation: Ensure the safe and reliable transport of crew members to and
from the workplace.
Safety and Punctuality: Prioritize safety and on-time performance in all crew-related
decisions and actions.
Communication with Operations: Maintain constant communication with Ops control,
Crew Planning, Fleet Managers,
Cabin services Management and other relevant parties to address crew constraints and optimize utilization.
Crew Duties and Scheduling: Accurately maintain and update crew duties and schedules in line with approved Flight Time Limitations (FTL) and operational requirements.
Handling Crew Issues: Effectively manage crew illness procedures and notifications and handle changes in flight crew assignments.
Shift Handover: Ensure efficient and comprehensive shift handovers, including
documenting key details for continuity.
Flight Duty& Time Limitations (FDTL) Monitoring and Reporting: Monitor and track
crew movements, ensuring compliance with FDTL regulations, and report any
exceedances or safety hazards.
Emergency Response: Respond to and manage crew-related issues during irregular
operations or emergencies (IROPs).
2. Desired Profile: Required education, Experience, and Abilities:
a) Education and Experience
Bachelor’s degree in sciences, engineering, or related fields, preferably in IT or
communications
Computer Literate
Knowledge of RCARs;
One (1) year’s minimum experience in the Aviation/Airline industry
b) Knowledge, Skills and Abilities
Personal Accountability& Commitment to achieve
Good communication skills
Understanding of schedules
Resilience and Flexibility (Can do attitude);
Team Work
Problem-Solving and Critical Thinking Skills
Computer literate
Ability to respond quickly to change
Fluent in English
3. How to apply:
An application letter addressed to the Chief HR & Administration Officer;
Recent Curriculum Vitae;
Copies of Notarized Degree/Diploma certificates
Relevant certificates;
Copies of academic papers;
A photocopy of the Passport/National ID.
Three referees
The deadline for submitting application documents (Only PDF Format) is September 22, 2024.
Please apply via the link: https://erecruitment.rwandair.com/
NB: Only shortlisted candidates will be contacted.
