Job responsibilities
• Handle all activities relating to business registration such as, processing applications, assisting clients, responding to client queries, communicating decisions on different steps of the application; • Ensure efficiency of the registration process and maintain at all times excellent and timely services to business clients as defined in the client charter; • Implement all reforms under the office of the Registrar General aimed at improving Rwanda’s business environment • Carefully review and analyse all client applications and requests to ensure adherence to laws and regulations governing business registration • Provide clear, accurate and courteous client feedback over the registration system platforms and to walk in clients; • Participate in public education and awareness initiatives in relation to business registration; • Prepare and submit comprehensive reports and statistics regularly and as and when required; • Implement client guidelines for business registration and regulation processes; • Participate in & Implement the divisions quality systems, planning, processes and policies; • Perform any other duties assigned to her/him by the hierarchical supervisors
Qualifications
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Degree in Law with Diploma in Legal Practice
3 Years of relevant experience
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Master’s Degree in Law with Diploma in Legal Practice
1 Years of relevant experience
Required competencies and key technical skills
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1Coordination, planning and organizational skills
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2Excellent command of written and spoken English
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3Proficiency in French and Kinyarwanda is an added advantage
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4Strong command of written and spoken English;
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5Excellent organizational and time planning skills with ability to manage & distribute heavy workload and ensure rapid processin
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6Strong computer skills with demonstrated ability to process workload through online based systems
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7Good interpersonal and communication skills with ability to communicate with clarity and courtesy to business clients and stakeholders and maintain strong relations with them;
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8Good command of Rwanda’s commercial regulatory framework
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9Demonstrated experience in dealing with business registration matters
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10Critical thinking and problem solving skills with ability to propose and implement solutions to moderately complex client queries and requests
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11Good teamwork skills with ability to contribute strongly within a team to ensure collective achievement of daily tasks
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