2 Job Positions of BPR Senior Technologist at Rwanda Information Society Authority (RISA) Under Statute :Deadline: Mar 28, 2024

Job responsibilities

• Maintain inventory of business processes across the GoR and coordinate the updates to the inventory working with various sectors’ business analysts. • Identify opportunities to improve work processes, enhance quality of service and productivity across the GoR. • Conduct preliminary investigation for all digitization project proposals across the GoR to ensure they are in line with business objectives and needs. • Participate in business process modeling sessions identifying bottlenecks and proposing IT solutions. • Support a culture focused on customer service, and continuous improvement across the GoR. • Assist in the development of customer business cases to be automated • Participate in root cause analysis to recommend IT systems enhancements. • Stay abreast of leading practices for business process documentation and execution • Assess and communicate risks and identify client dependencies for the integration of government processes • Act as a project manager for some projects.

Minimum qualifications

• • Advanced diploma in Software Engineering

    3 Years of relevant experience

• • 2
    Advanced diploma in Computer Science

    3 Years of relevant experience

• • 3
    Advanced diploma in Computer Engineering

    3 Years of relevant experience

• • 4
    Advanced diploma in Information and Communication Technology

    3 Years of relevant experience

• • 5
    Bachelor’s Degree in Software Engineering

    3 Years of relevant experience

• • 6
    Bachelor’s Degree in Computer Science

    3 Years of relevant experience

• • 7
    Bachelor’s Degree in Computer Engineering

    3 Years of relevant experience

• • 8
    Bachelor’s Degree in Information and Communication Technology

    3 Years of relevant experience

• • 9
    Master’s Degree in Software Engineering

    1 Years of relevant experience

• • 10
    Master’s Degree in Computer Science

    1 Years of relevant experience

• • 11
    Master’s Degree in Computer Engineering

    1 Years of relevant experience

• • 12
    Master’s Degree in Information and Communication Technology

    1 Years of relevant experience

• • 13
    Bachelor’s Degree in Information Systems

    3 Years of relevant experience

• • 14
    Master’s Degree in Information Systems

    1 Years of relevant experience

• • 15
    Bachelor’s Degree in Business Information Technology

    3 Years of relevant experience

• • 16
    Advanced diploma ( A1) in Business Information Technology

    3 Years of relevant experience

• • 17
    Master’s Degree in Business Information Technology

    1 Years of relevant experience

• 18
  Advanced diploma in Information System

  3 Years of relevant experience

Required competencies and key technical skills

• • 1
    Resource management skills

• • 2
    Analytical skills

• • 3
    Problem solving skills

• • 4
    Decision making skills

• • 5
    Networking skills

• • 6
    Leadership skills

• • 7
    Mentoring and coaching skills

• • 8
    Time management skills

• • 9
    Risk management skills

• • 10
    Performance management skills

• • 11
    Results oriented

• • 12
    Digital literacy skills

• • 13
    Fluency in Kinyarwanda, English and/ or French. Knowledge of Swahili is an added advantage

• • 14. Familiar with IT and Software Development patterns (such as Waterfall and Agile), processes, and terminology, and service-based process models (such as ITIL);

• • 15. Strong knowledge of Software modelling techniques including BPMN, UML, Flowcharts, ERD, DFD. Understanding of ERP, BPM, and CRM;

• 16. Certification in Lean, CBAP and PMP is an added advantage

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