Job Description
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support to U-SACCOs (this may be in person or over the phone)
• Assist in maintaining all ICT equipment and applications for U-SACCOs
• Setting up and configuring the end users (new and existing) requirement
• Assist in routine tasks, such as backing up data, monitoring network and systems, servers and peripherals, etc
• Repairing and replacing equipment as necessary
• Tracking inventory and evaluating new technologies
• Possibly training more U-SACCO staff members on installed applications
Minimum Qualifications
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Bachelor’s Degree in Computer Science
5 Years of relevant experience
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Master’s Degree in Computer Science
3 Years of relevant experience
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Bachelor’s Degree in Network Engineering
5 Years of relevant experience
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Master’s Degree in Network Engineering
3 Years of relevant experience
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Master’s Degree in Security Engineering
3 Years of relevant experience
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Bachelor’s Degree in Security Engineering
5 Years of relevant experience
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning