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Administrative and HR Support (Intern)
Job Profile: Administrative and HR Support (Intern)
INTRODUCTION
ITM Africa is a Human Resource firm specializing in HR solutions mainly recruitment, staff outsourcing, training, HR consultancy, and business-to-business (B2B) services.
We manage over 350 staff in the country and received hundreds of CVs every week for the dozens of recruitment opportunities we have monthly.
ROLE
As the Admin&HR support intern at ITM Africa Ltd, you will be assigned to the front office (reception) and assist the HR and admin departments in their day-to-day activities.
What you will do:
Administration/Front Desk:
- Receive and guide visitors.
- Receive correspondences (letters, invoices, etc).
- Attend to visitors by giving suitable information on products and services.
- Manage office correspondences, ensure proper recording and traceability.
- Provide adequate explanations for applicants wishing to submit CV’s.
- Collect, compile and record CV information in the database.
- Ensure the front desk is always clean.
HR/Talent Acquisition:
- Assist in candidates screening
- Scheduling and organizing interviews with potential candidates.
- Prepare documents, tests, interview questions, other relevant documents, and interview premises.
- Assist in contacting applicants to inform them of employment possibilities, consideration, and selection.
- Check recruitment posting on different platforms (website, job ads platform, and social media, etc..).
- Follow up on past applicants and potential candidates by updating information, conduct satisfaction surveys,s and report on the evolution of candidates’ files.
- Perform any other tasks requested by the management.
You will be the right fit if you have:
- A Bachelor’s degree in any Business related field.
- Good customer service skills (presentable, relatable, welcoming, understanding, confident, and proactive)
- Good computer skills.
- Good communication and interpersonal skills.
- Fluency in English and good knowledge of French.
- Good sense of organization
How to apply:
You can apply by Application Form to fill in our application form. The deadline for receiving applications is June 20th, 2021
Only shortlisted candidates will be contacted.
2. Executive Assistant (Intern)
Job Profile: Executive Assistant (Intern)
INTRODUCTION
ITM Africa is a Human Resource firm specializing in HR solutions mainly recruitment, staff outsourcing, training, HR consultancy, and business-to-business (B2B) services.
We manage over 350 staff in the country and received hundreds of CVs every week for the dozens of recruitment opportunities we have monthly.
ROLE
As the Executive Assistant intern at ITM Africa Ltd, you will be responsible for facilitating the efficient functioning of the office.
Under the supervision of the Managing Director, you will provide high-quality support in a well-organized, professional manner and communicate effectively. You will handle various tasks including assisting the MD in the coordination of all ITM activities, conducting market research, and developing business and marketing strategies.
What you will do:
Administration
- You will receive and closely follow up on direct requests to the MDs office
- You will assist the MD in coordinating day to day activities and follow up on actions to be taken
- You will assist in creating systems and procedures of operating practices, recordkeeping, financial control, office layout, budget, and personnel requirements; and by implementing changes when necessary.
- You will have clerical duties such as preparing and amending documents (correspondence, drafts, memos, emails, and reports when appropriate).
- You will be in charge of scheduling and coordinating meetings, appointments, and travel arrangements for the MD.
- You will resolve administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.
- You will verify financial documentation before approval.
- You will ensure minutes are taken during all general staff meeting and ensure all recommended actions are executed in a timely manner
- You will ensure efficient documents circulation in the company by reviewing them effectively and in line with the company’s mission and vision
- You will handle confidential information in a responsible manner
- You will coordinate the organization of conferences/events for the company’s corporate image
Business development
- You will support the MD in the development, maintenance, and review of all products and services
- You will research the market to identify new business opportunities
- You will respond to client queries in a timely manner
- You will develop creative strategies to retain the clients including gathering their feedback and incorporating it into the growth plan.
- You will develop in-depth knowledge about business development practices, marketing activities, prospective clients, and industry trends.
- You will maintain a record of clients, referrals, prospects, and presentations.
- You will manage customer calls and appointments effectively.
- You will determine cross-selling opportunities and communication among different ITM offices.
- You will keep abreast with all organizational changes and business developments
Marketing
- You will develop marketing plans in coordination with the Sales &Marketing HoD and the MD to achieve revenue goals.
- You will assist in the company’s branding and media communication activities such as press releases, advertisements, marketing collaterals, and web site.
- You will ensure company information are circulating through social media
- You will prepare the annual marketing budget and track the expenses against the budget with the Sales &Marketing HoD
- You will participate in industry forums, client discussions, and conferences as a representative of the organization.
You will be the right fit if you:
- You have a BS or BA degree in communication, management, or equivalent
- You have proven work experience
- You have good knowledge of MS Office
- You have excellent communication skills
- You have prioritizing, time management, and organizational skills
- You have a good understanding of the financial aspects of running a company.
- You are able to build good working relationships with colleagues at all levels
- You have high levels of accuracy and attention to detail
- You have the ability to take initiative, work well under pressure, and meet deadlines efficiently
- You have a flexible and open attitude
- You are trilingual: Kinyarwanda, French, and proficient in verbal and written English
- You are Proactive, Dynamic, Honest, Discreet, and Courteous.
How to apply:
You can apply by Application Form to fill in our application form. The deadline for receiving applications is June 20th, 2021
Only shortlisted candidates will be contacted.
