Job responsibilities
o Greet patients and visitors warmly and professionally. o Direct patients to appropriate waiting areas or healthcare providers. o Answer phone calls, schedule appointments, and handle inquiries regarding services, treatments, and office procedures. o Collect and verify patient information, including insurance details, demographic data, and medical history o Schedule, confirm, and reschedule patient appointments, ensuring efficient use of healthcare providers’ time. o Manage appointment cancellations and waitlists. o Remind patients about upcoming appointments, ensuring timely attendance o Manage and update patient records using electronic health records (EHR) or other relevant systems. o Handle patient check-ins, data entry, and filing of important documents. o Assist with clerical duties, including preparing medical charts, patient forms, and patient education materials o Verify insurance information and process co-pays. o Assist patients with basic billing questions and direct them to appropriate staff for detailed inquiries o Ensure patient confidentiality in accordance with HIPAA or local privacy laws. o Maintain a clean and organized reception area, ensuring that all patient data is secure and confidential o Handle and respond to urgent situations with professionalism and calm, including directing emergency cases to the appropriate personnel. o Coordinate with healthcare providers in emergency or urgent care scenarios. o Maintain office supplies and order items as needed. o Provide basic information about the facility’s services and assist in patient education.
Qualifications
-
-
Commerce and accounting
2 Years of relevant experience
-
-
-
Diploma(2) in Accounting
2 Years of relevant experience
-
-
-
Advanced Diploma (A1) in Management
2 Years of relevant experience
-
-
-
Advanced Diploma (A1) in Accounting
2 Years of relevant experience
-
-
-
Advanced Diploma (A1) in Finance
2 Years of relevant experience
-
-
Diploma (A2) in Commerce and Economics
2 Years of relevant experience
Required competencies and key technical skills
-
-
Resource management skills
-
-
-
Problem solving skills
-
-
-
Time management skills
-
-
-
Risk management skills
-
-
-
Proficiency in financial management systems
-
-
Knowledge of Accounting principles and practices and financial data reporting
Psychometric Languages
-
English
Psychometric Domains
-
-
Critical thinking
Competence / Skills
-
-
-
Problem solving
Competence / Skills
-
-
-
Decision making
Competence / Skills
-
-
-
Analytical skills
Competence / Skills
-
-
-
Time management
Competence / Skills
-














