Job Purpose: The IT Graduate Trainee Program is designed to develop young ICT talent capable of supporting the bank’s digital transformation agenda. Trainees will gain hands-on experience in IT service delivery, system support, cybersecurity, and digital channels development. Main Responsibilities:
- Participate in rotations across IT Operations, Infrastructure, Core Banking Systems, Cybersecurity, Digital Channels, and IT service delivery.
- Provide first-line support to users on system issues, incidents, and IT service requests.
- Assist in monitoring system performance, network health, and application availability.
- Support implementation of IT projects, upgrades, testing, and system enhancements.
- Contribute to improving IT service delivery by following processes.
- Assist in cybersecurity awareness, vulnerability monitoring, and compliance activities.
- Document processes, prepare technical reports, and maintain accurate system logs.
- Work closely with cross-functional teams supporting digital banking initiatives.
Learning & Development Components:
- Technical training in IT System Management, cybersecurity awareness, core banking systems, networks, and digital product support.
- Hands-on mentorship by senior IT professionals.
- Rotational performance assessments and project-based assignments.
Minimum Requirements
- Bachelor’s degree (1st Class or Upper 2nd Class) in IT, Computer Science, Information Systems, Software Engineering, Electronics, or related field.
- Age below 25 years at the time of application.
- Strong interest in banking technology and digital transformation.
- Knowledge of programming, databases, networks, or IT security is an added advantage.
- Commitment to a full 2-year on-the-job training program
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