JOB DESCRIPTION
Sustainable Growers Rwanda (SGR) is an NGO focused on innovative coffee cultivation techniques for smallholder women coffee farmers in Rwanda. Our dual commitment involves providing groundbreaking training and amplifying the visibility of women throughout the coffee supply chain. Underpinning our efforts, Question Coffee, our social enterprise, was created as a platform to spotlight women coffee growers and their coffee. Q COFFEE Ltd operates retail cafés in Gishushu & Kiyovu, Kigali, Rwanda. We proudly offer coffee products, coffee tours, and coffee beverages directly to our valued customers. It also houses a training space for farmers, baristas, and coffee professionals to enhance coffee quality from seed to sip. |
POSITION: QC CAFÉ MANAGER | |
REPORTS TO: SE Director | SUPERVISES: Baristas |
LOCATION: Kigali | STATUS: Fixed Term Contract |
JOB SUMMARY/PURPOSE |
As the Cafe Manager, your key focus is to provide outstanding customer experience and lead sales efforts, emphasizing quality and adherence to Question Coffee Ltd.’s highest standards. We are looking for an operations specialist with 3+ years crafting F&B or hospitality strategies, a sales expert who turns every interaction into a sale, or a social media professional who builds communities and generates buzz. Upholding confidentiality is crucial for the success of Question Coffee Ltd, and your leadership sets the tone for excellence in both customer service and operational practices. |
MAIN RESPONSIBILITIES |
The responsibilities are but not limited to:
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REQUIREMENTS OF THE ROLE |
BONUS POINTS FOR:
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KEY DELIVERABLES |
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KEY INDICATORS |
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Interested candidates should send their CVs, degrees, certificates, and any relevant documents via recruitment@sustainablegrowers.org and Cc anitha@sustainablegrowers.org not later than January 20th, 2024 at 5pm.
Click here for more details & Apply
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